Customer Service Representative - Bell + Giro

Job Overview

The B2B Dealer Experience Associate provides personalized support to specialty and locally owned dealer accounts. This role focuses on managing smaller volume sales orders, maintaining accurate inventory records, and building strong relationships with independent retailers and the Sales team. The Dealer Experience Specialist ensures timely order processing, clear communication, and a high level of service tailored to the unique needs of each dealer.

The position reports to the Supervisor, B2B Dealer Experience and is based out of our Rantoul or Irvine office.

• Manage sales orders for specialty and locally owned dealer accounts.
• Provide personalized service and support tailored to individual dealer needs.
• Process manual orders including stocking, preseason, closeout, credits, and RA’s.
• Maintain accurate inventory records and assist with inventory‑related inquiries.
• Communicate proactively with dealers regarding order status, availability, and changes.
• Support B2B/EDI onboarding and troubleshooting for dealer accounts.
• Assist with reporting and documentation for dealer performance and order history.
• Collaborate with internal teams to resolve issues and ensure smooth operations.

• High school diploma or equivalent required;
  Associate degree preferred.
• 2+ years of experience in customer service or dealer support.
• Strong communication and relationship‑building skills.
• Attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite and SAP.
• Experience with Oracle, SAP, Salesforce systems is a plus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hourly Rate: $17.30 - $20.00. The actual annual salary offered will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

• Medical and dental, vision, disability and life insurance.
• 401K.
• Paid Time Off (PTO) and paid holidays.
• Gear discounts.
• Opportunity to add value to an exciting mission.

Revelyst is an equal opportunity employer. All applicants are considered for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding, and any other characteristics protected by law.

The EEO Law poster is available here: https://(Use the "Apply for this Job" box below)..

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to  This email address is for accommodation purposes only. Revelyst will not respond to inquiries for other purposes.