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Member Experience Specialist

Job in Rapid City, Pennington County, South Dakota, 57700, USA
Listing for: Black Hills Federal Credit Union
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 32000 - 54000 USD Yearly USD 32000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Specialist I

Black Hills Federal Credit Union in Rapid City, SD is seeking a Member Experience Consultant at the East North branch. The role emphasizes friendly member service, assisting with teller and lending functions, guiding members to ITMs, and promoting BHFCU products and services.

You'll handle consumer loans, deposits, online banking support, and maintain accurate records while meeting production goals. Strong communication and multitasking are essential for success in this fast-paced,

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