Teller Trainer

Join Our Team as a Teller Trainer!

Box Elder/EAFB | Full-Time (40 hours/week)

Looking for a career where you can make a lasting impact by helping others succeed? At Sentinel Federal Credit Union, we believe great training creates great teams—and you might be just who we need.

Sentinel Federal Credit Union is seeking an enthusiastic, patient, and knowledgeable Teller Trainer to join our Operations team. In this role, you'll help shape the future of our teller staff by coordinating training, coaching employees, and creating engaging learning experiences that build confidence, consistency, and exceptional member service across all branch locations.

Whether you have experience in teller operations, training, coaching, or leadership, this position offers the opportunity to share your expertise, support employee development, and play a key role in strengthening the success of both our team and our members.

This position provides the opportunity to work closely with branch leadership while developing training programs, mentoring new employees, and supporting ongoing operational excellence. If you're passionate about helping others learn, enjoy building relationships, and take pride in creating confident, capable teams, we'd love to hear from you.

• $22.00 - $25.00/hour DOE
• $2.00/hour shift differential for Saturday shifts
• Standard referral bonus eligibility
• Pay range may be negotiable for highly qualified candidates

At Sentinel, our core values are what guide how we work, support one another, and serve our members. As an organization, we are Sentinel STRONG
, and in this role, you will help promote those values every day.

by equipping tellers with the knowledge, confidence, and support they need to provide exceptional service to every member.

by delivering accurate, consistent training, serving as a reliable resource, and following through on commitments to employees and leadership.

by creating a positive, encouraging learning environment where every employee is treated with patience, professionalism, and understanding.

by taking responsibility for training programs, employee development, and continuously improving the knowledge and performance of our teller team.

by adapting training to changing procedures, technology, operational needs, and individual learning styles while helping employees succeed in a fast-paced environment.

by promoting compliance, security, and operational excellence through effective training that protects our members, employees, and the Credit Union's reputation.

We invest in our people—because when our employees thrive, our members do too.

• Medical, Dental & Vision Insurance
• Dependent Care & Medical Flex Spending Accounts
• Life Insurance & Long-Term Disability
• Employee Assistance Program (EAP)
• 401k

• 3 weeks of paid time off per year
• Paid holidays & personal days
• Paid volunteer hours
• Inclement weather pay

• Paid professional development and networking opportunities
• Mentorship program
• Professional book reimbursement
• Strong commitment to internal promotion and career growth

• Coordinate and facilitate onboarding and training for new tellers and employees transitioning into teller positions
• Deliver engaging hands‑on training covering teller transactions, cash handling, member service, security procedures, and operational policies
• Coach, mentor, and support tellers through ongoing development, retraining, and performance feedback
• Serve as a trusted resource by answering teller questions and providing guidance on procedures, systems, and best practices
• Develop, maintain, and improve training materials, manuals, checklists, and reference guides
• Monito…