Commercial Credit Assistant

Join Our Team as a Commercial Credit Assistant!
4011 Triple Crown Drive, Rapid City| Full-Time

Looking for a career where your attention to detail, problem-solving skills, and commitment to exceptional service can make a meaningful impact? At Sentinel Federal Credit Union, we believe strong lending relationships are built on accuracy, trust, communication, and follow-through—and we're looking for a dependable professional to help support our commercial lending team.

Sentinel Federal Credit Union is seeking a detail-oriented, organized, and member-focused Commercial Credit Assistant to support the smooth and efficient operation of our commercial loan portfolio. In this role, you'll play an important part in moving loans from application through servicing by coordinating documentation, supporting loan closings and funding, maintaining accurate records, communicating with members and external partners, and helping ensure lending activities remain compliant with Credit Union policies and regulatory requirements.

This position offers the opportunity to work closely with members, lenders, brokers, builders, appraisers, realtors, title companies, and internal teams while gaining valuable experience across many aspects of commercial and construction lending. If you enjoy staying organized, solving problems, building professional relationships, and taking ownership of your work, we'd love to meet you!

• $23.00-$36.00/hour
• Standard bonus and incentive eligibility

At Sentinel, our core values are what guide how we work, support one another, and serve our members. As an organization, we are Sentinel STRONG
, and in this role, you will help promote those values every day.

• Serve: Supports members, lenders, and internal teams by providing timely, accurate, and efficient commercial lending support, helping move loans smoothly from application through closing and servicing while delivering a positive member experience.
• Trust: Builds trust through accuracy, consistent communication, reliable follow-through, and careful attention to detail, ensuring members, lending partners, and coworkers can depend on complete information and dependable support throughout the lending process.
• Respect: Develops and maintains professional relationships with members, coworkers, brokers, builders, appraisers, realtors, title companies, and other business partners by communicating clearly, collaborating effectively, and representing the Credit Union in a professional and positive manner.
• Ownership: Takes responsibility for assigned loan processing and servicing activities, ensuring documentation is complete, deadlines are met, files are maintained accurately, and issues are addressed promptly. Takes initiative to identify needs, solve problems, and help keep lending activities moving forward.
• Nimble: Adapts to changing priorities, loan complexities, member needs, and regulatory requirements while managing multiple responsibilities and maintaining accuracy, organization, and quality service. Demonstrates flexibility and initiative when unexpected challenges or new needs arise.
• Guardian: Protects the integrity of the Credit Union’s loan portfolio and member information by safeguarding confidential financial records, following lending policies and regulatory requirements, maintaining accurate documentation, and supporting strong internal controls and audit standards.

We invest in our people—because when our employees thrive, our members do too.

• Medical, Dental & Vision Insurance
• Dependent Care & Medical Flex Spending Accounts
• Life Insurance & Long-Term Disability
• Employee Assistance Program (EAP)
• 401k

• 3 weeks of paid time off per year
• Paid holidays & personal days
• Paid volunteer hours
• Inclement weather pay

• Paid professional development and networking opportunities
• Mentorship program
• Professional book reimbursement
• Strong commitment to internal promotion and career growth

• Provide clerical and servicing support throughout all phases of commercial and construction loans, including verifying account information, preparing loan documents, and coordinating title work,…