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IT Service Delivery Analyst - Voice & Desk Support

Job in Rapid City, Pennington County, South Dakota, 57700, USA
Listing for: State of South Dakota
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A state agency in Rapid City is hiring for a full-time IT position focused on service delivery. Responsibilities include processing voice system tickets, modifying domain accounts, and ensuring operational computers for employees. Ideal candidates will have an Associate's Degree in Information Systems or similar and experience with VOIP systems. This role supports customer service for state agencies and offers health benefits, retirement plans, and flexible work schedules.
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