Network Engineer I or II

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today-for our customers, communities and each other.

Network Engineers I will assist senior level staff with equipment installations, problem resolution, vendor management, technical planning, cross-functional communications, and on-call support as required. Qualified candidates are expected to work independently on multiple tasks with minimal supervision, in a fast-paced business environment.

Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.

• Level I: $66,950 - $100,500
• Level II: $79,400 - $119,100

Network Engineering Senior Manager

Rapid City, South Dakota.

Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

• Troubleshoot and support Cisco routers, switches, and firewalls.
• System administration and support experience with Cisco IP Telephony systems.
• Ability to design, test, implement and support high level network designs.
• Work with service providers to install and support voice, data, and Internet circuits (POTS lines, DSL, Cable Modems, DS1, DS3/Ethernet/cable modem/DSL).
• Understand and follow network documentation/diagrams.
• Assist with installing, terminating, and testing cabling.
• Work with the Helpdesk to troubleshoot and resolve issues.
• Maintain a high availability, security focused enterprise network environment.
• Assist senior staff to develop detailed technical designs and implementation strategies for key technology areas.

• Adhere to internal processes related to change management, internal audit, human resources and disaster recovery policies/procedures.
• Support BHSC IT and BHC goals and objectives.
• Support on-call rotation schedule and occasional travel as necessary to attend team meetings, training, and support remote system.

• Associate's Degree in a related field or equivalent combination of education and experience
• Minimum of 1 year of experience in an IT support environment
• Sufficient communications skills (written/verbal) to develop appropriate technology solutions to business needs.
• This position requires driving responsibilities. You must hold and maintain a valid driver's license and a driving record that meets company and insurer standards.
• This role will be required to travel up to 10% of the time.

• Associate's Degree in a related field or equivalent combination of education and experience
• Minimum of 3 years of experience in network engineering and operations.
• Demonstrated advanced knowledge of network designs, security protocols, software and technologies.
• Demonstrated in-depth understanding and experience configuring and maintaining networking hardware such as routers, switches, firewalls, etc.
• Expert understanding of common IP protocols.
• Advanced knowledge in Windows and Linux Operating Systems.
• Excellent verbal and written communications skills to develop appropriate technology solutions to business needs.
• Ability to evaluate and recommend new technologies for improving system security, reliability, performance, scalability or management of network infrastructure systems.
• Ability to work independently on multiple tasks with minimal supervision in a fast-paced business environment.
• This position requires driving responsibilities. You must hold and maintain a valid driver's license and a driving record that meets company and insurer standards.
• This role will be required to travel up to 10% of the time.

• Basic understanding of Cisco network designs and protocols.
• Basic understanding of all common IP protocols.
• Knowledgeable in Windows and Linux Operating Systems.
• Basic understanding of the installation, maintenance, troubleshooting, of routers and switches.
• Experienced using network diagnostic software and equipment.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an…