Account Assistant​/CSR - Entry Level

Job Description

If you are an energetic, self-starter looking for an entry-level customer service position in the insurance industry, we would love to talk to you!

Our Customer Service Representative/Account Assistant is responsible for processing policy changes, responding to requests, maintaining accurate database information, billing and learning rating systems. We offer top rate training and mentorship. The cost of licensure and any approved training is covered by the company. We invest in our people! We prefer experience in the insurance industry, but it is not required as long as you are ready to learn and grow.

• Annual Base Salary Based on Experience
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Hands on Training

• Assist Account Managers and Producers
• Maintain contact with clients, to ensure they receive the best customer service
• Maintain communication with underwriters
• Market agency client to insurance companies
• Complete policy changes, proposals, quote reviews, rating duties, etc.

• Must be willing to obtain property and casualty license at our cost.
• High School Diploma required.
• Post-secondary degree preferred.
• Strong organizational and time management skills.
• Effective verbal and written communication skills
• Professional office and phone etiquette

At Western Dakota Insurors, we specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play.

Apply to be part of our team today!