Commercial Lines Account Manager

Overview

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey.

As an Account Manager
, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals.

• Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensure timely processing of invoices and client requests.
• Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and updated client information in the agency management system.
• Prepares and implements all transactions, paperwork, and internal processing for assigned accounts.
• Obtain quotes from carriers for new and existing business. Review initial carrier proposals for accuracy and prepare initial client documents.
• Prepares reports, proposals and comparisons for the team as required.
• Advanced knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc.
• Acts as liaison between clients and insurance carriers to resolve service issues.
• Follow HUB’s Broker Standards policies and procedures.
• Additional duties as assigned.

• Bachelor’s degree or equivalent from four-year college or university preferred.
• One year of experience related to commercial lines account management preferred.
• Experience with Epic and other insurance related software preferred.
• Earned and ability to maintain state property and casualty insurance license required.
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.
• Knowledge of insurance agency operations.
• Excellent verbal and written communication skills
• Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.
• Strong communication, interpersonal, multi-tasking, and organizational skills.
• Must be thorough, detail-oriented and responsible for working with confidential information.
• Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs.
• Ability to function independently with minimal supervision.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your…