Shoe Runner Associate

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk‑the‑talk, and walk‑the‑walk, with the best product and expert training in the sporting goods industry.

Mentorship and professional development training are a focus throughout your entire career.

$15.

Must be flexible to work assigned schedule between the hours of 5 p.m. and 9 p.m., Monday through Friday, 10 a.m. and 9 p.m. Saturday and 11 a.m. and 6 p.m. Sundays. Schedule may include varied hours, evenings, weekends, and holidays. Must be available two weekends a month. Average hours per week is 10–20.

• Assist in Men's, Women's and Youth shoe areas
• Prepare all necessary technology and devices prior to scheduled shift to ensure you are ready to begin at your scheduled time
• Be proactive in communicating with Specialty Shop Manager and team to understand the urgent needs in the area
• Select shoes from backstock and place them in the staging area for sales associates
• Return any unpurchased shoes to the correct areas in backstock
• Assist Customer Service with shoe return processing and return items to the sales floor
• Keep product organized to eliminate clutter and maintain accurate inventory records
• Initiate a warm and welcoming interaction with customers establishing a rapport and offering assistance, setting a positive tone for the customer's experience
• Maintaining a smooth flow of service to minimize wait times for customers
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
• Ability to write simple correspondence
• Ability to effectively present information in one‑on‑one and small group situations to customers and other associates of the organization
• Ability to be organized, multi‑task, and maintain all aspects of the Shoe Runner role
• Ability to work independently and with the team
• Exercise judgment and tact and be able to effectively work with all levels within the organization
• Strong oral/written communication and presentation skills to communicate effectively and in a timely manner
• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram
• Demonstrates attention to detail
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures
• Willing to do other tasks as assigned by the leadership team and merchandiser Leads
• Work assigned schedule; may include varied hours, evenings, weekends, and holidays

Customer Service

• Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow‑up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach‑ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co‑workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The…