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Service Outfitter

Job in Rapid City, Pennington County, South Dakota, 57700, USA
Listing for: Bish's Group
Full Time position
Listed on 2026-02-21
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Rapid City Store
13203 High Plains Pl
Piedmont, SD 57769, USA

Bish’s RV is growing, and we are looking to add high performers to our Rapid City team! Our team reviews every submission and will reach out via text to schedule in-person interviews at our hiring event on February 24–25. You'll be able to come, meet the team, and explore your next career move with Bish’s!

Are you a high-energy retail or service sales professional looking for your next challenge? As a Service Outfitter, you’ll guide customers through their service visits, introduce them to accessories, upgrades, and packages that enhance their RV lifestyle, and support the parts department with sales, inventory coordination, and customer assistance. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth.

Thank you for your interest in Bish’s RV! We’re growing our Rapid City dealership and building a high-performing team.

By applying here, you’ll:

Be considered for the role you are applying to and/or other potential roles.

  • Stay in the loop as new roles launch
  • Be contacted directly by our team to schedule an in-person interview during our hiring event

Hiring Event:
February 24–25 from 11 AM-6 PM at Courtyard Marriot (580 Watiki Way, Box Elder, SD 57719)

Meet our team and interview for available roles. If you’re passionate about teamwork, quality work, and making a difference, we encourage you to apply. Our team will review submissions and reach out to schedule interviews ahead of the event. We look forward to meeting you!

Key Objectives
  • Deliver a smooth, engaging service and parts experience that builds trust and drives return visits
  • Identify and recommend service bundles, accessories, upgrades, and parts aligned with customer needs and RV usage
  • Convert service and parts visits into long-term relationships and added sales opportunities
  • Achieve and exceed monthly sales targets through high-quality customer interactions
Responsibilities
  • Welcome and assist customers during service check‑ins, walk‑ins, and parts inquiries
  • Proactively recommend relevant upgrades, add‑ons, accessories, and parts solutions
  • Accurately quote prices, book service appointments, and process parts transactions
  • Assist in monitoring, organizing, and replenishing parts inventory
  • Keep customers informed on their unit’s progress, parts orders, and any new opportunities
  • Maintain timely and professional communication throughout the customer journey
  • Use CRM, scheduling, and inventory tools to track leads, appointments, and sales outcomes
  • Support team members across both service and parts departments and participate in ongoing sales and service training
  • Retail, service, or parts sales experience (automotive, powersports, or outdoor gear is a plus)
  • Strong communication and persuasion skills with a consultative approach
  • Highly motivated by commissions and performance‑based pay
  • Skilled at multitasking in a dynamic, fast‑moving environment
  • Positive, professional demeanor and appearance
  • Team‑oriented with the ability to work independently
  • Availability to work Saturdays (never Sundays!)
  • Neat, clean, and professional appearance
  • Ability to pass a background check and drug test
  • Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions
Expected Results
  • Meet or exceed monthly accessory, upgrade, and parts sales goals
  • Maintain strong NPS (Net Promoter Score) through clear, positive communication
  • Drive repeat business through excellent service, follow‑up, and parts support
  • Minimize scheduling and inventory errors for a smooth customer experience
  • Contribute to a high‑performing, team‑driven culture within the service and parts departments
Resources
  • Product training and sales coaching
  • CRM, scheduling, and inventory management software
  • Clear commission structure and earning potential
  • Supportive team environment with opportunity for advancement
Who we are

Bish’s RV is one of the largest family‑owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of…

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