Entry Level Shop Technician

• Complete assigned training programs, evaluations, and e-learning within designated time frames
• Perform preventative maintenance services, including oil changes, lubrication, and filter replacement
• Grease trucks and trailers
• Perform tire repair, replacement, and related services
• Conduct CSA inspections and emergency roadside service calls
• Perform basic electrical diagnosis and repairs, including lighting, wiring, and 7-way replacements
• Perform minor trailer maintenance and body repairs
• Conduct basic air system repairs, including airline replacement, fittings, glad hands, and splices
• Perform battery testing and replacement
• Maintain cleanliness and organization of the shop and work areas
• Ensure tools, equipment, and service vehicles are clean, functional, and properly maintained
• Properly store parts, tires, and supplies
• Accurately complete work orders, including labor, parts, and customer information
• Ensure total customer satisfaction and uphold company integrity
• Follow company safety policies and procedures
• Complete OSHA Skills Demonstration and required safety training
• Maintain current LMS training requirements
• Provide friendly, professional, and competent customer service
• Report to work as scheduled and on time
• Perform other duties as assigned

• DOT Medical Card required at Boss Shops
• Ability to obtain ASE, DOT, and other relevant certifications as required
• Successful completion of internal technician training programs
• Valid driver’s license and ability to be insured to drive company vehicles
• Reliable transportation and phone
• Availability to work weekends, holidays, and as needed
• Ability to communicate effectively in English
• Commitment to friendly, courteous, and prompt customer service
• Ability and willingness to work cooperatively with team members
• Willingness to learn and develop technical skills
• Ability to lift and/or move up to 75 pounds
• Ability to stand, walk, reach, bend, kneel, crouch, climb, and perform repetitive motions throughout the workday
• Ability to work in shop and roadside environments under varying conditions
• Physical attendance at the primary work location is required

Demonstrates expertise in preventative maintenance, basic electrical diagnosis, and customer service within automotive environments. Capable of performing repairs and inspections while adhering to safety standards and maintaining a clean work area.

• Preventative Maintenance
• Basic Electrical Diagnosis
• Customer Service
• DOT Medical Card
• ASE Certification

• Preventative Maintenance Services
• Tire Repair and Replacement
• Basic Electrical Repairs
• Air System Repairs
• Battery Testing and Replacement
• CSA Inspections
• Work Order Completion
• Oil Changes
• Lubrication
• Filter Replacement

• Effective Communication
• Team Collaboration
• Customer Satisfaction
• Friendly Service
• Commitment to Safety

• DOT Medical Card
• ASE Certification
• DOT Certification

• OSHA Compliance
• Roadside Service
• Shop Maintenance
• Technical Skills Development
• Customer Service Standards

• Service Vehicles
• Tools and Equipment
• LMS Training System
• Shop Environment