Co-Response Outreach Coordinator

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Rapid City, SD, US

Salary Range: $24.20 To $30.09 Hourly

Position Title:

Co-Response Outreach Coordinator

Division:
Community Health Services

Reports To:

Director of Community Health Services

Job Summary:

The Co-Response Outreach Coordinator supports the Community by coordinating outreach activities, facilitating access to community resources, supporting program deliverables, and strengthening partnerships with community stakeholders. This position connects relatives and community members experiencing behavioral health, substance use, housing, crisis-related, or other social service needs to appropriate supports while assisting with documentation, data collection, event coordination, resource navigation, and communication with internal teams and external partners.

The position helps promote coordinated, culturally responsive, and effective service delivery for individuals who may frequently utilize community, emergency, crisis, or justice-related resources.

Essential Functions:

The following functions are fundamental to the position and are required of all incumbents, with or without reasonable accommodation. These functions define the role and are not an exhaustive list of all duties.

• Coordinates and conducts Co-Response outreach activities withother GPTLHB program staff, community members, community partners, and other key stakeholders.
• Facilitates access to community resources, including behavioral health services, housing supports, food, clothing, transportation, vocational services, life-skills supports, crisis resources, and other social service resources as appropriate.
• Collaborates with external partners, including law enforcement, emergency response agencies, community-based organizations, behavioral health providers, housing resources, and other agencies as appropriate.
• Identifies and supports individuals or populations that frequently utilize Rapid City resources and programs, including emergency services and the Pennington County Jail.
• Conducts need assessments and provide emergency resource navigation for individuals experiencing substance use concerns, untreated behavioral health needs, serious housing barriers, or crisis-related needs.
• Works with agencies and service providers to support case coordination, information sharing, referrals, follow-up, and connection to wrap-around services.
• Engages proactively with Co-Response field teams and case managers to coordinate services and support continuity of care for community members in crisis.
• Coordinates and supports program activities, meetings, outreach events, conference calls, training activities, and community engagement opportunities related to Co-Response services.
• Assists with data collection, program tracking, reporting, and documentation of outreach contacts, referrals, partner engagement, service connections, and follow-up activities.
• Maintains accurate and complete program files, resource lists, referral information, meeting notes, outreach materials, and other records in accordance with program expectations and confidentiality requirements.
• Supports development and distribution of outreach, promotional, and educational materials, including flyers, resource information, meeting materials, and program communication tools.
• Supports formal agreements, purchase requests, invoices, supplies, travel arrangements, and other administrative coordination needs in accordance with funding requirements and GPTLHB policies/procedures.
• Fosters relationships with stakeholders to strengthen program collaborations, improve resource coordination, and reduce…