Manager, PL Partner Mgmt Excellence

Deliver Excellence

At Johnson & Johnson we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Supply Chain Deliver

Deliver Excellence

Professional

Bogotá, Distrito Capital, Colombia;
Memphis, Tennessee, United States of America;
Raritan, New Jersey, United States of America; São Paulo, Brazil

Johnson & Johnson Med Tech is recruiting for a Manager, 3PL Partner Management Excellence, located in Raritan, NJ;
Memphis, TN;
Bogotá, Columbia; or São Paulo, Brazil!

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• [United States of America] – Requisition Number: R-059447
• [Brazil/Columbia] – Requisition Number: R-060013

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The Manager, 3PL Partner Management Excellence enables the Deliver organization by defining, governing, and continuously evolving operational contracting and performance frameworks for 3PL partners across warehousing, distribution, and transportation.

The role ensures that MSAs, SOWs, SLAs, and pricing model constructs are clear, execution‑ready, and consistently applied, while remaining adaptable to varying operational needs. Operating at the intersection of Deliver Operations and Procurement, the role translates complex operational requirements into effective contractual mechanisms that enable performance management, transparency, and continuous improvement throughout the contract lifecycle.

This position operates through strong collaboration with Operations, Process Excellence and Procurement, combining deep operational expertise with commercial and contractual disciplines to ensure 3PL agreements are both commercially sound and operationally executable. The Manager brings operational leadership into commercial discussions to help shape contract structures that drive execution excellence, accountability, and long‑term value creation.

• Define, document, and maintain standardized Deliver operational contracting frameworks for 3PL engagements, including MSAs, SOWs, SLAs, governance models, and escalation structures.
• Establish clear operational definitions for scope, roles and responsibilities, service boundaries, audit requirements, change control, and dispute resolution.
• Partner closely with Procurement and Legal to ensure Deliver operational requirements are accurately translated into contractual language and consistently embedded across agreements.
• Ensure operational contract constructs remain aligned throughout the full contract lifecycle, including sourcing support, onboarding, steady‑state operations, scope changes, renewals, and transitions.
• Serve as the Deliver subject‑matter expert for operational contract design, execution readiness, and lifecycle integrity.

• Define…