NA & GCSO Center Specialist

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Legal & Compliance

Health Care Compliance

Professional

• Horsham, Pennsylvania, United States of America
• Malvern, Pennsylvania, United States of America
• New Brunswick, New Jersey, United States of America
• Raritan, New Jersey, United States of America
• Spring House, Pennsylvania, United States of America
• Titusville, New Jersey, United States of America
• West Chester, Pennsylvania, United States of America

We are searching for the best talent for a NA & GCSO Performance Center Specialist.

The NA & GCSO Performance Center Specialist supports the execution of risk-based monitoring activities within the Performance Center (PC) for North America. The role conducts monitoring reviews, identifies potential compliance gaps, documents findings, and contributes to trend analysis across transactional and behavioral data.

In addition, the Specialist supports the execution of regionally assigned compliance training programs within North America IM, helping ensure trainings are delivered consistently, completed on time, and aligned with required curricula.

The Specialist performs monitoring and training activities accurately and consistently in alignment with global and regional compliance expectations, and collaborates with cross‑functional stakeholders to support proactive risk identification and mitigation.

• Execute centralized monitoring reviews in accordance with established risk frameworks, methodologies, and standard operating procedures.
• Review transactional and behavioral data to identify potential compliance risks, anomalies, or control gaps.
• Accurately document review steps, findings, and supporting rationale in required tools/templates to ensure audit‑ready records.
• Categorize findings and support escalation of issues in line with defined thresholds and governance requirements.
• Participate in quality checks and address feedback to improve accuracy and consistency of monitoring outputs.

• Identify patterns, themes, and recurring risks across monitoring outputs and contribute to trend summaries.
• Support preparation of consolidated monitoring summaries and periodic reporting for regional and global compliance stakeholders.
• Collaborate with Operational Intelligence to support incorporation of monitoring insights into dashboards, metrics, and analytical products.

• Provide input on enhancements to monitoring methodologies, sampling strategies, review criteria, templates, and guidance documents.
• Support maintenance of documentation standards, audit readiness, and governance practices across monitoring processes.
• Contribute to knowledge sharing within the Monitoring & Trending team, including participation in team discussions and lessons learned.

• Support execution of regionally assigned compliance training programs in accordance with global requirements, defined curricula, and rollout plans.
• Assist with coordination and delivery of compliance trainings for PC teams and other in‑scope audiences, supporting timely completion across locations.
• Support operationalization of updates to training requirements (e.g., new/revised policies, standards, risk priorities) by…