Cloud Delivery Manager

HCL Technologies Limited

Job Summary

The Cloud Delivery Manager will lead and oversee the end-to-end delivery of cloud transformation and managed services across public, private, and hybrid environments. This role is responsible for driving operational excellence, ensuring high-quality project delivery, managing large, distributed teams, and aligning delivery capabilities with business strategy and client expectations.
The ideal candidate will have strong leadership, delivery governance, and cloud technology expertise (AWS, Azure, Google Cloud Platform), along with a proven track record in managing large-scale enterprise cloud programs.

Key Responsibilities

Strategic Leadership
* Develop and execute the strategic vision for the Cloud Delivery Unit aligned with overall business goals.

* Drive cloud service delivery excellence, innovation, and continuous improvement.

* Define KPIs, governance models, and performance frameworks for all delivery engagements.

* Partner with sales, pre-sales, and solutioning teams to develop scalable and profitable delivery models.

Delivery Management
* Oversee the successful delivery of cloud transformation, migration, and modernization projects.

* Manage multiple complex programs across geographies ensuring adherence to timelines, budgets, and SLAs.

* Ensure strong project governance, risk management, and customer satisfaction metrics.

* Implement best practices for Dev Ops, Fin Ops, and Cloud Ops delivery models.

Operational Excellence
* Build and maintain a high-performing delivery organization through leadership, mentoring, and capability development.

* Drive resource optimization, utilization, and productivity improvement across programs.

* Collaborate with PMO and COEs (Centers of Excellence) to ensure standardization and compliance with frameworks such as ITIL, Agile, and ISO.

* Monitor financial performance including P&L, revenue forecasting, and margin improvement.

Customer & Stakeholder Engagement
* Act as an executive sponsor for key clients, ensuring strategic alignment and proactive engagement.

* Manage senior-level client relationships and ensure continuous improvement through governance and feedback mechanisms.

* Collaborate with internal business leaders, technology partners, and external vendors to enhance cloud offerings.

Skill Requirements

The ideal candidate will have strong leadership, delivery governance, and cloud technology expertise (AWS, Azure, Google Cloud Platform), along with a proven track record in managing large-scale enterprise cloud programs.

Other Requirements

1. Optional But Valuable

Certifications:

Aws Certified Solutions Architect Professional, Terraform Associate Certification