Intern, ECM Solutions

Position: Intern, ECM Contract Solutions
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn

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Job Function:

Career Programs

Job Sub Function:

Non-LDP Intern/Co-Op

Job Category:

Career Program

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Department Overview De

partment Overview

In partnership with the US Region, the Contract Solutions Intern is accountable for supporting and designing the contract platform(s) needed to enable the ongoing execution of evolving regional contracting strategies. This is done by:

* Managing and supporting system strategy and platform growth.

* Supporting the management of the portfolio of contract strategies and solutions.

* Supporting to ensure a competent and trained contracting workforce.

* Supporting, measuring, monitoring and reporting through governance on the success of the US Region in maintaining a harmonized environment.

* Monitoring commercial and regulatory trends and sharing channel expertise and best practices.

Role Objective

* Monitoring commercial and regulatory trends and sharing channel expertise and best practices.

Major Responsibilities

* Monitor application and issue resolution, partner with IT on analysis and trending of issues, and handle communication across the U.S. Region.

* Responsible for supplemental data requests within key contracting applications.

* Serve as point of contact for key contract applications including ICS & CORE, and legacy systems; receive and triage problems identified with business users, collaborate with IT team to conduct a root cause analysis and communicate outcomes and next steps to partners, coordinate notifications with US region on identified issues, challenges, and direction.

* Coordinate the successful signature of any SDLC requirements following the remediation of known issues including leading the change control process, coordinate or perform bug fix testing because of identified issues.

* Analyze and trend logged issues, recommend improvements to the US region management to reduce future anticipated issues, serve as a user-level advocate to ensure system performance expectations are met or maintained, craft metrics to summarize performance of system and environment.

* Recommend actions for improvement, develop and deliver presentations to the US region during future state operational channel governance meetings on trending, performance, and recommend and contribute to the management of the project pipeline or other system support issues.

Key Competencies/Skills/Requirements

Analyses:

* Analyses

* System Knowledge

* Data Knowledge and Reporting

Business Knowledge:

* Contracting Process and Knowledge

* Industry Knowledge

* Organization Structure

* Customer Focus

Communications:

* Two Way Communication (Listening and Leading)

* Verbal Skills

* Written Skills

Continuous Learning:

* Development Plan

* Career Management

* Feedback and Self-Awareness

Partnering:

* Relationship Management

* Influencing for Positive Outcomes

* Team Skills

* Collaboration

* Diversity and Inclusion

Planning:

* Time Management and Prioritization

* Projects and Task Management

Problem Solving/Decision Making:

* Identification of Problems

* Analysis

* Decision/Judgment

* Solutions

* Innovation/Creativity

* Experience and Skills

Education:

This position requires in process for a Bachelor's degree, focused degree in Business, Finance, Sales & Marketing, or Supply Chain preferred

Experience:

Skills/Abilities:

* Strong written, oral and presentation skills required.

* Experience with relationship databases and the ability to query and analyze data from databases (e.g., Microsoft Access, TOAD, SQL, Tableau) is preferred.

* Proven ability to influence/collaborate to get to desired result.

* Excellent interpersonal and negotiating skills required.

*…