SOAR & JIRA Development Engineer

SOAR & JIRA Development Engineer

SOAR & JIRA Development Engineer with strong Python, JavaScript/Groovy expertise and exposure to AI/ML for intelligent automation

We are seeking a highly skilled SOAR & JIRA Development Engineer to design, develop, and optimize automation workflows across security and IT operations. This role focuses on building SOAR playbooks, integrating with JIRA for ticketing and workflow automation, and leveraging Python, JavaScript/Groovy for scripting and orchestration. The ideal candidate will also have exposure to AI/ML technologies to enable intelligent automation such as alert prioritization, classification, and process optimization.

Design, develop, and maintain SOAR playbooks and automation workflows

Integrate SOAR platforms with JIRA (Cloud/Data Center):
Automate ticket creation, updates, and lifecycle management

Enable bi-directional synchronization between incidents and tickets

Develop Python, JavaScript/Groovy
-based scripts and integrations for automation and data processing

Build and maintain integrations using REST APIs across security and IT tools

Implement JIRA workflow customizations and automation rules to support operational processes

Apply AI/ML techniques or services to improve:
Alert triage and prioritization Incident classification Noise reduction and deduplication

Collaborate with Security Operations, Dev Ops, and IT teams to streamline incident response

Monitor, troubleshoot, and optimize automation performance

Document playbooks, workflows, and integration logic

3+ years of experience with SOAR platforms (e.g., Cortex XSOAR, Splunk SOAR, IBM Resilient)

Strong hands-on experience with: SOAR playbook development Python, JavaScript/Groovy scripting Experience integrating SOAR with JIRA using REST APIs and automation rules Good understanding of JIRA workflows and configurations Experience working with RESTful APIs and system integrations Solid understanding of cybersecurity operations:
Incident response Threat intelligence Alert triage Basic to intermediate knowledge of AI/ML concepts and practical applications

Experience customizing JIRA (workflows, automation rules, Script Runner, etc.) Familiarity with SIEM tools (Splunk, QRadar, Sentinel) Exposure to AI/ML frameworks or services (e.g., scikit-learn, Tensor Flow, cloud AI APIs) Experience with cloud platforms (AWS, Azure, GCP) Knowledge of Dev Ops tools and CI/CD pipelines Exposure to LLMs / Generative AI for automation use case Diverse Lynx LLC is an Equal Employment Opportunity employer.

All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.