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Genesys Cloud CX Architect: Multichannel & IVR Expert
Job in
Raritan, Somerset County, New Jersey, 08869, USA
Listed on 2026-09-09
Listing for:
Ethereum Technologies LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Consultant, VOIP Engineer, Technical Support
Job Description & How to Apply Below
Ethereum Technologies LLC is seeking a seasoned contact center engineer to provide expert support for Genesys Cloud CX in our New Jersey operations. You will configure, enable, administer, and troubleshoot contact center systems while supporting multichannel self-service, IVR, and omnichannel routing.
This role requires hands-on experience with Genesys Architect call flows, APIs integrations with CRM, and cross-time-zone collaboration.
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