Permits Coordinator -HSE

Overview

We have an immediate opportunity for Permits Enforcement Coordinator. Please let me know if you're interested kindly send me your CV to

Title:
Permits Enforcement Coordinator

Location:
Ras Al Khaimah - onsite

Duration: 12 months of contract

Notice Period:
Immediate joiner only

• Maintain document control and data processing tasks to support the permits department's enforcement activities.
• Manage the Freshdesk ticketing system and permits email account, ensuring efficient document flow and easy accessibility of records.
• Monitor departmental tasks to enhance service performance, tracking completion timelines and coordinating processes as per the coded process.
• Oversee and organize enforcement-related databases and files to provide timely and accurate information to relevant staff and stakeholders.
• Maintain current records of approved documents, ensuring up-to-date data for business decision making.
• Track and update permits revenue tracker and manage SAP.
• Manage centralized data trackers (SharePoint/One Drive) for all permits enforcement activities (Inspections, Permits, NOC, PQ, violations etc), reporting data inconsistencies to the appropriate personnel for rectification.
• Foster effective relationships and communication with clients, and external stakeholders.
• Address or redirect client inquiries, requests, and complaints, ensuring effective resolution and follow-up.
• Facilitate client-related meetings by preparing agendas, recording minutes, and ensuring timely distribution of materials.
• Promptly address customer requests by liaising with Permits Officers; escalate unresolved issues to the line manager.
• Serve as the liaison between Permits personnel and external stakeholders for matters communicated via Permits department emails.
• Categorize emails received by the Permits Department based on transaction types, including incident notifications and reports.
• Prepare performance dashboards and reports for updating the Permits Management.
• Safeguard the confidentiality and professionalism of all handled documents and information, keeping stakeholders updated as needed.

• Report incidents, accidents, and near-miss to their senior staff.
• Report any unsafe action or condition, which may affect the health and safety of the employees.
• Advice and guide the new joiners about the general Permits policies and procedures.
• Encourage co-workers for participating in implementing a safe working environment and to report to the worker representative if they find any unsafe action/condition.
• Bring forward suggestions and recommendations to improve Permits in safety committee meetings.
• Protect the workers from reprisals on reporting incidents/accidents.