Promotion Manager & Intelligence - Wynn Rewards

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

Wynn Al Marjan Island is currently seeking a Promotion Manager & Intelligence - Wynn Rewards to join the resort’s Wynn Rewards team.

• Develop and manage promotional campaigns that support loyalty program objectives, including point multipliers, tier benefits, and exclusive member events
• Coordinate on‑property activations such as drawings, tournaments, and themed experiences
• Serve as emcee for promotional events, ensuring high energy and guest interaction
• Collaborate with CRM and database marketing teams to segment audiences and personalize offers
• Ensure promotions are aligned with loyalty tiers, player value, and behavioural insights
• Monitor redemption rates and guest feedback to optimize future campaigns
• Partner with Player Development, Guest Services, and IT to ensure seamless execution of promotions
• Work with Creative and Digital teams to develop promotional materials and messaging
• Liaise with vendors for sourcing promotional items and event logistics
• Ensure all promotions comply with gaming regulations and internal audit standards
• Complete necessary documentation for contest winners, including tax forms and release waivers
• Track KPIs such as participation, ROI, and guest satisfaction; provide post‑event analysis
• Manage promotional budgets and ensure cost‑effective execution
• Maintain a calendar of events and coordinate staffing and resources accordingly

• Bachelor’s degree in Marketing, Business, Hospitality, or related field
• 3–5 years of experience in gaming marketing, loyalty programs, or event management
• Strong understanding of guest segmentation, CRM, and promotional analytics
• Excellent public speaking and interpersonal skills
• Proficiency in Microsoft Office; experience with loyalty platforms and kiosk systems preferred
• Eligible for UAE gaming license and background clearance
• Experience in luxury hospitality or integrated resort environments
• Familiarity with loyalty program design and tier‑based marketing
• Graphic design or creative campaign development skills are a plus

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.