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Customer Retention Specialist - Solutions Hub

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: Dubai Islamic Bank
Full Time position
Listed on 2026-09-03
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 AED Yearly AED 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Dubai Islamic Bank in Ras Al Khaimah is seeking a dedicated professional to perform day-to-day business retention activities within established policies and processes to minimize customer attrition and meet targets. The role requires working within SLA and delivering quality retention outcomes.

You will handle retention cases, contact customers by phone to understand needs, offer appropriate retention solutions, and liaise with internal stakeholders. MIS/Reports will be produced on demand.

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