Operations Lead
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-09-05
Listing for:
RAKBANK
Full Time
position Listed on 2026-09-05
Job specializations:
-
Business
-
IT/Tech
Job Description & How to Apply Below
RAKBANK in the United Arab Emirates seeks an experienced operations leader to run the Command Centre and Real-Time Operations, workforce management, dialer governance, and incident management. You will drive performance, monitor capacity, and ensure seamless service across channels.
Responsibilities include leveraging BI insights, optimizing staffing, and guiding cross-functional stakeholders. A bachelor’s degree and 5–7 years in contact centre/ops roles are required, with ambition for
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