Guest Relations Analyst

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** Location** | Ras al-Khaimah, United Arab Emirates ||
** Qualifications** | None / No Formal Education ||
** Experience** | No Experience / Fresh |## Job Overview Wynn Al Marjan Island is seeking a Guest Relations Analyst to join their team in Ras al-Khaimah, United Arab Emirates. This entry-level role is crucial for ensuring exceptional guest experiences and maintaining high service standards within the resort.## Company Overview Wynn Al Marjan Island is set to become the UAE’s first integrated resort, opening in 2027.

This official venture by Wynn promises a unique and transformative luxury hospitality experience in Ras al-Khaimah, United Arab Emirates.## Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time

* Qualifications:

None / Open to all applicants

* Experience:

No Experience / Fresh##

Key Responsibilities
* Assist guests with inquiries, requests, and concerns, ensuring timely and effective resolution.
* Maintain a high level of guest satisfaction and contribute positively to the overall guest experience.
* Support front-of-house operations and collaborate with various resort departments.
* Collect and analyze guest feedback to identify trends and areas for service improvement.
* Ensure strict adherence to company standards for service excellence and guest interaction.## Requirements
* Excellent communication and interpersonal skills.
* A positive attitude and a genuine passion for delivering outstanding customer service.
* Ability to work effectively and efficiently in a fast-paced luxury resort environment.
* Strong problem-solving abilities and meticulous attention to detail.
* Flexibility to work various shifts, including evenings, weekends, and holidays.## Benefits
* Opportunity to be part of the opening team for the UAE’s first integrated resort.
* Competitive salary and a comprehensive benefits package.
* Significant professional development and career growth opportunities within a global luxury brand.
* Work in a dynamic, innovative, and world-class hospitality environment.
* Gain valuable experience in a leading international luxury destination.
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