Assistant Laundry Manager

Job Description

We are currently looking for dynamic and self‑motivated Laundry professionals who want to move their careers forward.

• Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
• Responsible for the proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
• Develop and implement standard operating procedures, as well as production and quality standards
• Follow up with engineering department on preventive maintenance and repair orders
• Assist Laundry Manager for preparing departmental budget and goals programmed
• Provide training to laundry employees and take corrective action when performance is not satisfactory
• Ensure that laundry employees are knowledgeable about hotel’s services and facilities
• Monitor employee attendance and manpower planning to meet activities in the hotel and in order to maintain cost effectiveness
• Resolve all guest complaints and recommend improvement in operation in order to develop better service standards

You should ideally have a degree in hospitality or a vocational training within the laundry operation and previous experience in a similar role within a hotel. Excellent written and verbal English communication skills are essentials and computer knowledge an added advantage.

The ideal candidate will be a dynamic, courteous manager with an outgoing and friendly attitude. You are an extremely proactive and “switched on” person with a charismatic and approachable character and you’ve undergone basic supervisory / management development training certifications. You will work well under pressure in a fast‑paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing the following additional competencies:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations