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Luxury Guest Relations Manager – VIP & Service Recovery
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-07-17
Listing for:
Wynn Al Marjan Island
Full Time
position Listed on 2026-07-17
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services
Job Description & How to Apply Below
Wynn Al Marjan Island is seeking a Manager - Guest Relations to lead the Guest Relations team at its upcoming UAE resort. The role focuses on delivering Forbes Five-Star standards, supervising guest interactions, and coordinating with departments to ensure seamless service.
You will leverage CRM systems to track guest feedback, train staff on service recovery, and maintain strong relationships with repeat and VIP guests. Fluency in English is required;
Arabic is a plus.
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