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Reservations & Guest Experience Specialist

Job in Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listing for: SOFITEL
Full Time position
Listed on 2026-07-18
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 72000 - 108000 AED Yearly AED 72000.00 108000.00 YEAR
Job Description & How to Apply Below

Sofitel Ras Al Khaimah invites an experienced Reservations Agent to join our hospitality team. You will be the primary contact for guests, handling bookings with warmth, accuracy, and efficiency across phone, email, and website channels.

You will review details, process payments, and identify upsell opportunities while supporting revenue goals and ensuring seamless guest stays across departments.

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