Housekeeping Manager

Key Responsibilities:

1. Team Leadership & Management

• Supervise train and motivate the housekeeping team to ensure efficiency and high quality service.
• Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.
• Conduct performance evaluations provide coaching and implement training programs for continuous improvement.

• Ensure daily housekeeping operations run smoothly including room turnovers laundry services and public area maintenance.
• Monitor inventory levels of cleaning supplies linen and guest amenities and coordinate with procurement for timely replenishment.
• Implement housekeeping procedures and standards in alignment with resort policies and fivestar hospitality expectations.

• Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
• Handle guest requests complaints and feedback professionally and efficiently.
• Conduct regular inspections of rooms suites and public areas to ensure compliance with resort standards.

• Develop and manage housekeeping budgets ensuring cost efficiency without compromising quality.
• Monitor labor costs and optimize staff scheduling based on occupancy levels.
• Identify cost saving opportunities while maintaining service excellence.

• Ensure adherence to health safety and sanitation regulations including fire safety and chemical handling procedures.
• Implement ecofriendly and sustainable housekeeping practices in line with resort policies.
• Train staff on emergency procedures and workplace safety measures.

• ducation: Diploma or degree in Hospitality Management Hotel Administration or a related field.
• Experience: Minimum 35 years of housekeeping supervisory or managerial experience in a luxury hotel or resort
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Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

No

Fulltime