Housekeeping Manager

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Housekeeping Manager
, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

• Manage the overall operations of the Housekeeping Department.
• Ensure guest rooms, public areas, and back-of-house areas meet cleanliness and quality standards.
• Lead, train, supervise, and evaluate the housekeeping team.
• Prepare duty rosters and manage staffing requirements.
• Conduct regular inspections and ensure compliance with brand standards.
• Handle guest requests and resolve housekeeping-related concerns promptly.
• Manage inventory of linens, uniforms, cleaning supplies, and equipment.
• Monitor departmental expenses and maintain cost control.
• Ensure compliance with health, safety, hygiene, and fire safety regulations.
• Maintain departmental records, reports, and performance metrics.
• Develop and implement housekeeping policies, SOPs, and continuous improvement initiatives.

• Minimum 5–7 years of housekeeping experience in hospitality, with at least 2–3 years in a managerial leadership role.
• Experience in managing large housekeeping teams in hotels, resorts, or similar hospitality environments.

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality
. Acting with Integrity and always doing the right thing. Inspiring others through Leadership
. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now
, bringing urgency and discipline to every moment, knowing it can make a lasting impact.