Reservation Supervisor - RAK

WE ARE HIRING | RESERVATION SUPERVISOR – NEW OPENING

Location: Ras Al Khaimah, UAE

Type: Full Time

We are looking for an experienced Reservations Supervisor to join an exciting new Mediterranean restaurant & beach club concept opening in Ras Al Khaimah
.

We are looking for someone organized, guest-focused, and confident managing a busy reservations operation. Pre-opening experience would be a strong plus.

• Oversee the daily reservations operation and ensure all bookings are handled accurately
• Supervise and support the reservations team
• Manage guest inquiries, special requests, cancellations, and booking changes
• Coordinate closely with the restaurant and reception teams to maximize table availability
• Maintain accurate guest profiles and reservation records
• Ensure a high standard of communication and guest service across all channels
• Support the recruitment and training of the reservations team
• Assist with the pre-opening setup and implementation of reservation procedures

• Previous experience as a Reservations Supervisor or in a similar role within hospitality
• Experience in high-end, lifestyle, or standalone restaurants / beach clubs is preferred
• Strong knowledge of restaurant reservation systems
• Excellent communication and organizational skills
• Strong attention to detail and ability to work in a fast-paced environment
• Pre-opening experience is a plus
• UAE or Middle East experience is preferred