Housekeeping Attendant - Waldorf Astoria

Here’s what you’ll do during a typical day:

Here’s what you’ll do during a typical day:

• Clean rooms/ suites, and other areas of the Hotel as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.
• Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
• Strip dirty linens / towels and remove used amenities from room/suite.
• Check maid cart for supplies, stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Needs to take care of Public areas allocated sections based on operational requirements

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers, as requested.

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects such as: carts, large bags of linen, ironing board.
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

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