Laundry Supervisor

Rixos Al Mairid is seeking a highly organized and detail-oriented Laundry Supervisor to oversee the daily operations of the laundry department This role ensures that all laundry processes including washing drying ironing and distribution are carried out efficiently and meet the highest standards of hygiene and quality

The Laundry Supervisor will manage a team of attendants ensure compliance with safety and sustainability guidelines and maintain an efficient workflow to support guest satisfaction and operational excellence

• Team Supervision Lead and coordinate the activities of laundry attendants to ensure efficient operation and high-quality service
• Laundry Operations Oversee the entire laundry process including sorting washing drying ironing and folding ensuring high standards of cleanliness and presentation
• Equipment Maintenance Monitor and ensure the proper functioning of all laundry equipment reporting any maintenance issues to the engineering team for timely repair
• Quality Control Conduct regular checks to ensure linens uniforms and guest laundry meet company quality standards before distribution
• Inventory amp Stock Control Monitor and manage stock levels of detergents chemicals and laundry supplies ensuring proper storage and usage
• Guest amp Internal Services Coordinate guest laundry dry cleaning and pressing services ensuring timely delivery and handling of special requests
• Sustainability amp Waste Management Implement eco-friendly practices by optimizing water and energy consumption reducing chemical waste and promoting sustainable cleaning solutions
• Safety amp Hygiene Compliance Ensure all laundry processes comply with hygiene safety and infection control standards including the proper handling of soiled and contaminated linens
• Training amp Development Provide training to laundry attendants on best practices machine operation safety protocols and guest service excellence
• Collaboration Work closely with the housekeeping uniform and linen departments to ensure smooth operations and timely linen distribution
• Report amp Documentation Maintain accurate records of laundry operations including equipment maintenance logs inventory levels and performance reports

High school diploma or equivalent; a diploma or certification in hospitality or textile management is a plus.

Minimum 2-4 years of experience in a hotel or commercial laundry operation, with at least 1 year in a supervisory role.

Strong understanding of laundry chemicals, fabric care, and machine operation.

Ability to lead, train, and motivate a team in a fast-paced environment.

Strong ability to maintain high cleanliness, hygiene, and quality standards.

Excellent verbal and written communication skills for coordinating with multiple departments.

Ability to quickly address and resolve operational challenges while maintaining service excellence.