Assistant Director of Engineering

Established in 2000 in Turkey Rixos pioneers the ALL Inclusive ALL Exclusive concept inviting guests to discover a world of possibilities with luxurious stays inclusive of culinary delights from around the globe live entertainment daily sports and fitness activities sensorial spa and wellness journeys and fun-filled kids and teens activities Each Rixos property presents a unique experience inspired by local culture global influences and our Turkish heritage all within a setting of unparalleled luxury

• Managing Property Operations and Engineering Budgets
• Supervises the complete Engineering team
• Manages the physical plant including equipment refrigeration HVAC plumbing water treatment electrical and life safety systems
• Maintains and operates equipment at optimum effectiveness efficiency and safety
• Establishes and manages an effective rooms maintenance program
• Ensures compliance with all Engineering departmental policies standards and procedures
• Manages department s controllable expenses to achieve or exceed budgeted goals
• Select and order or purchase new equipment supplies and furnishings
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required
• Recommend or arrange for additional services such as painting repair work renovations and the replacement of furnishings and equipment
• Supervises the day to day operations of Engineering
• Maintaining Property Standards
• Maintains accurate logs and records as required
• Assists in effectively planning scheduling and evaluating preventative maintenance programs
• Providing Exceptional Customer Service
• Handles guest problems and complaints effectively
• Empowers employees to provide excellent customer service
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations
• Managing Profitability
• Helps establish priorities for total property maintenance needs
• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives awareness of expectations and recognition of exemplary performance
• Managing and Conducting Human Resources Activities
• Celebrates successes and publicly recognizes the contributions of team members
• Establishes and maintains open collaborative relationships with employees
• Ensures employees are treated fairly and equitably
• Strives to improve service performance
• Provides feedback to employees based on observation of service behaviours
• Supervises employee s ability to execute departmental and property emergency procedures
• Reviews employee satisfaction results to identify and address employee problems or concerns
• Solicits employee feedback
• Helps ensure regulatory compliance to facility regulations and safety standards
• Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures SOPs and support the appraisal process
• Ensures property policies are administered fairly and consistently
• General Miscellenious
• Ensures all staff is thoroughly familiar with the hotel s emergency procedures and in a state of preparedness for any emergency which may occur
• Execution of regular technical skills training
• Is responsible for setting up and maintaining ongoing training programs in the Engineering division in conjunction with the Director of HR amp the Training Manager
• Initiates Fire Fighting Training in co-ordination with the Security Manager and the local authorities Fire Brigade on a regular basis for all Hotel departments
• Maintains a monthly overview of vacation- and public holiday balance of all his her staff and delivers a monthly consolidated summary to the Director of HR
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his her field of responsibility
• Other duties as assigned
• Assist in Task Force Teams for new openings
• Carry out any other reasonable task which may not be stated here as requested

• Degree in Engineering or equivalent
• Minimum 3 years in a similar role within 5 star resort property
• Willingness to work flexible hours, including weekends, public holidays, and peak operational periods, as required by hotel operations.
• Ability to work in a fast-paced, guest-centric luxury environment while maintaining professionalism and service excellence.
• Strong attention to detail, problem-solving skills, and the ability to handle sensitive situations with discretion and confidence.
• Commitment to upholding brand standards, hotel policies, and applicable health, safety, and quality requirements.
• Collaborative mindset with the ability to work effectively across departments to enhance the overall guest experience.