More jobs:
Call Center Ops Lead — Assistant Manager
Job in
Ras Al Khaimah, Ras Al Khaimah, UAE/Dubai
Listed on 2026-08-22
Listing for:
Wynn Al Marjan Island
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Hotel Management
Job Description & How to Apply Below
Wynn Al Marjan Island is seeking an Assistant Manager – Call Centre Operations in Ras Al Khaimah to lead a multi-channel contact center. The role ensures SLA achievement, coaching of Team Leaders, and proactive performance management across inbound, outbound, and digital channels.
You will collaborate with Rooms, F&B, Revenue, and other departments to improve guest experience, drive efficiency, and maintain Forbes Five-Star service standards in a fast-paced hospitality setting.
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