Waiter​/Waitress

Waiter / Waitress – Rotana Hotels

We are currently looking for dynamic, self‑motivated Food & Beverage professionals who want to advance their careers.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit becomes a memorable dining experience. Your role includes key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis‑en‑place and mis‑en‑scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

You should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a waiter/waitress in a high‑volume restaurant. A good command of English and additional skills such as guest service and interpersonal skills are essential.

The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess the following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

Referrals increase your chances of interviewing at Rotana Hotels by 2x

Entry level

Full‑time

Customer Service