Sales Manager - Waldorf Astoria

Job Description

A Sales Manager responsible for driving revenue growth across multiple Hilton properties by developing and executing strategic sales initiatives. Manage key accounts, identify new business opportunities, and collaborate with hotel teams to ensure the delivery of exceptional guest experiences.

Responsibilities

• Develop and implement sales strategies and action plans to achieve revenue targets across multiple properties
• Manage a sales team, providing leadership and direction to ensure that team members are motivated and productive
• Analyze market trends and competitor activities to identify opportunities for growth
• Build and maintain strong relationships with key customers and partners, including attending industry events and conferences as required
• Manage a portfolio of key accounts, ensuring strong relationships and repeat business
• Conduct regular client meetings, presentations, and site inspections to showcase hotel offerings
• Meet or exceed sales targets by developing and implementing effective sales strategies and action plans
• Proactively identify and pursue new business opportunities in the leisure segment, primarily within European markets, while expanding into corporate and other relevant segments
• Attend industry events, trade shows, and networking functions to promote the hotels
• Communicate with clients to understand their needs and provide solutions to meet their requirements
• Prepare and deliver sales presentations and proposals, and negotiate contracts with customers
• Collaborate with other members of the sales team and other departments, such as marketing and operations, to ensure that customer needs are met and sales targets are achieved
• Maintain accurate and up-to-date sales data, including customer information, sales reports, and inventory levels
• Ensure that all sales activities are conducted in compliance with company policies and procedures

• Secure compliance with Hilton Worldwide Brand Standards
• Uphold Hilton brand standards in all sales activities and client interactions
• Act as an ambassador of the Hilton brand and values, delivering exceptional service and professionalism at every touchpoint
• Maintain a high level of product knowledge across the hotel to confidently present their unique selling points
• Adhere to all relevant Health, Safety and Environment procedures, instructions and controls and act in emergency situations
• Perform related tasks and duties as assigned and deemed necessary by management
• Maintain high standard of personal appearance and hygiene at all time

• Good level of speaking, reading, and writing in English language
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to work under pressure and meet targets in a dynamic environment
• Knowledge of the local market and competitive landscape is a plus
• Proven track record of achieving sales targets and driving revenue growth
• Ability to communicate effectively with guests and team members verbally or in written form
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
• Strong organizational and administrative skills

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Waldorf Astoria Ras Al Khaimah

Full‑time

Waldorf Astoria Hotels & Resorts

Housing, Transport, Additional benefits as per company policy

Sales

Role Level: Mid‑Level
Work Type:
Full‑Time
Country:
United Arab Emirates
City:
Ras Al Khaimah
Company Website:
Job Function:
Sales
Sector:
Hospitality