Senior Technician - Electrical; Automotive

Job Purpose

To carry out advanced electrical and electronic diagnostics, fault finding and repairs on customer vehicles across a wide range of Nissan and Infiniti models using manufacturer-approved diagnostic equipment, wiring diagrams and repair procedures in accordance with OEM standards and guidelines.

• Achieve the agreed targets for Sold Hours, Efficiency, Productivity and Overall Utilisation.
• Perform diagnostic electrical and electronic subsystem repairs in accordance with approved repair procedures, wiring diagrams and manufacturer specifications.
• Use advanced diagnostic tools and equipment to accurately identify and rectify vehicle faults.
• Record any additional repair work or recommendations using the E‑Estimate digital application and update the Team Leader accordingly.
• Receive repair orders from the Team Leader and fully understand the scope of work before commencing repairs.
• Review vehicle service history and identify any applicable OEM recall campaigns.
• Complete authorised repairs and notify the Team Leader of any further findings or recommendations.
• Perform software updates and vehicle programming activities in line with manufacturer recommendations.
• Demonstrate strong manual dexterity, technical expertise, mechanical aptitude and advanced computer skills.
• Take ownership of all aspects of the role, working effectively with minimal supervision.
• Adhere to quality control procedures to prevent and correct workmanship issues that fall below required standards.
• Provide cover for the Team Leader and support workshop operations when required.
• Handle and resolve complex customer concerns, escalating matters to the Team Leader where necessary.
• Provide mentoring, coaching and on‑the‑job training to newly appointed technicians.
• Assist the Team Leader with day‑to‑day operational activities as required.

• Handle customer vehicles with the utmost care and ensure safe working practices at all times.

• Maintain a clean and organised work area ensuring personal and workshop tools remain in good condition.
• Participate in Training Needs Assessments conducted by the Training Academy.
• Continuously develop technical knowledge and skills through Nissan‑approved training programmes.
• Read and interpret complex technical documentation including safety procedures, operating and maintenance instructions, repair manuals and wiring diagrams.

• For warranty repairs, follow OEM warranty procedures, correctly tag replaced parts and transfer them to the centralised warranty store.
• Carry out recall campaigns including airbag replacement programmes in accordance with OEM requirements.
• Diagnose and repair air‑conditioning systems following approved service procedures.
• Ensure full compliance with F1 standards and OEM guidelines.
• Follow all Health, Safety and Environment (HSE) requirements, standard operating procedures and safety regulations including the use of appropriate personal protective equipment.
• Ensure compliance with Nissan Dealer Standards and established process guidelines.

• 2-year ITI (Industrial Training Institute) NCVT Certificate, or 3-year Diploma in Automobile Engineering, Mechanical Engineering, or an equivalent qualification.
• Minimum of 5 years' experience within an automotive dealership environment.
• At least 2 years' experience working as an Automotive Electrician.

• Strong diagnostic and fault‑finding skills.
• Excellent manual dexterity and physical fitness to carry out repair activities.
• High level of technical and mechanical competence.
• Strong computer literacy and ability to use advanced diagnostic systems.
• Ability to work independently and take ownership of tasks.
• Effective problem‑solving and decision‑making skills.
• Coaching and mentoring capability.
• Strong attention to detail and commitment to quality standards.

Proficient in English (spoken and written).