Certified Medical Assistant

Description

Heritage Health is seeking a full‑time (1.0 FTE) Certified Medical Assistant to join our team in Rathdrum, Idaho. We prioritize work‑life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.

A $3,000 sign‑on bonus is available to new team members as part of this opportunity.

Schedule: Monday-Thursday, 6:30am-5:00pm

• Purpose‑Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.
• Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.
• Work‑Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.
• Growth &
  
  Collaboration:
  
  Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.
• Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well‑being and future.

• Comprehensive Health Coverage: 100% employer‑paid medical, dental, and vision insurance for full‑time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
• Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days) of all‑in‑one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off.
• Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
• Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute.
• Life & Disability Insurance: Employer‑paid life and long‑term disability coverage, plus voluntary options for extra protection.
• Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
• Additional Perks: Student loan repayment program for eligible positions, Life Flight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.

• Completion of nationally accredited Medical Assistant program or relevant work experience and certification as a Registered Medical Assistant.
• Certification from a nationally recognized organization (AAMA, NHA, NCCT or AMT) or must obtain within 6 months of hire. Minimum of one year of prior outpatient medical assistant experience preferred.
• BLS or ACLS certification or must obtain within 90 days of hire.
• Valid driver’s license and reliable transportation.

• Assists with supply ordering and tracking by communicating supply needs.
• Managing MA box work for productivity.
• Timely rooming of patients, performing vital signs, taking family history, social history, medication consolidation, PHQ’s, barriers today, immunization consolidation, history of present illness and review of systems.
• Complete any in‑office standing orders including but not limited to A1C’s, immunizations, retinal testing, DM foot exams, visual acuities, hearing test, and drug screens.
• Prepping exam room and patient for procedures, such as minor surgery, physicals, female exams, etc.
• Review quality measures and prepare for completion, if applicable.
• Clean examination rooms after each visit and at the end of each day.
• Restock exam rooms weekly and as needed.
• Call patients with lab and/or test results after provider has reviewed results and written recommendations.
• Return all patient phone calls promptly. Same‑day call‑backs are preferred. All calls must be returned within 72 hours. Urgent calls should immediately be brought to the provider’s attention.
• Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
• All PT/INR results should be brought with chart to the provider on the day in which…