Medical Assistant Supervisor Job Rathdrum area,Idaho USA,Healthcare

Medical Assistant Supervisor

We are North Idaho's premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.

What You'll Love About Working Here:

Purpose-Driven Work:
Be part of an organization dedicated to enhancing lives and building healthier communities.

Supportive Culture:
Experience a fun, collaborative, and encouraging team environment where your contributions are valued.

Work-Life Balance:
Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.

Growth &

Collaboration:

Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.

Competitive Compensation:
Receive a strong pay package and exceptional benefits that support your well-being and future.

Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You!

Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
Flexible Paid Time Off (PTO):
Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
Extended Illness Bank (EIB):
Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
Life & Disability Insurance:
Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP):
Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Additional Perks:
Student loan repayment program for eligible positions, Life Flight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.

The Medical Assistant Supervisor leads Medical Assistants and other staff as assigned in day to day clinic operations. Is responsible for orientation and competency training for MA's.

Requirements

Minimum qualifications:

Graduate of Accredited Medical Assisting Program

Current Certification with AAMA, or other nationally recognized certification.

CPR certification or must obtain within 90 days of hire.

Knowledge, Skills, and Abilities

Required:

Medical Office experience required.

Knowledge of FQHC's preferred

Duties and Responsibilities:

Oversee and manage clinical flow, the interaction of all MA staff, and all daily functions.

Coordinate scheduling of all MA staff and their PTO and sick call.

Ensure all MAs provide quality medical care by providing comprehensive training and overseeing ongoing competency.

Inspire fellow team members to fulfill Heritage's mission to provide compassionate quality care to our community.

Promote a positive work environment in which team members willingly serve each other and refuse to tolerate unacceptable treatment of others.

Manage and train MAs to continually improve performance and skill level.

Recognize achievements and give team members Performance Evaluations.

Delegate and manage non-care related tasks like temperature logs, immunization logs, stocking, inventory, etc.

Train all MA team members to provide outstanding customer service.

With the support of the MA Nurse Manager, work to resolve conflict among team members and take necessary disciplinary measures.

Ensure that all MA staff are in compliance with OSHA, HIPAA and other government regulations.

Ensure that all MA staff are in compliance with Heritage Health policies.

As a working lead, is able and willing to perform any and all MA tasks. Responsible for completing MA tasks when need arises.

Attend management/other meetings as scheduled.

Participate on committees as necessary.

Order supplies/MMN medications.

Perform yearly…