Dealer Relationship Manager

Dealer Relationship Manager (DRM) – Auto Finance (Ohio)

Chase Auto is a leading provider of auto financing, serving more than 75% of U.S. franchised automotive dealers with a portfolio of over $80 billion in assets. The Business is part of the JPMorgan Chase franchise and offers services ranging from retail lending and captive financing to cash management and payment processing.

• Sign up dealers to local market programs and train dealership personnel on contracts.
• Act as liaison between dealerships and the Dealer Service Center where credit decisions are made.
• Monitor dealer performance metrics such as efficiency ratios, delinquency, losses, and profitability.
• Increase and maintain required market‑share levels and attain volume plans at acceptable business levels.
• Train dealers on all consumer and commercial products.
• Achieve sales targets and build long‑term client relationships.
• Identify opportunities to offer commercial financing solutions, including floor‑plan financing and treasury management in partnership with commercial bankers.
• Manage a customer/dealer base of 85+ accounts.

• Underwriting and sales experience within the auto finance industry.
• Demonstrated people‑management skills with the ability to influence.
• Excellent verbal and written communication skills.
• Experience managing a sales territory.
• 3+ years of indirect auto finance industry experience.
• General knowledge and understanding of the automotive industry and automotive dealerships.
• Excellent sales‑presentation skills to motivate new clients to use services and products.
• Thorough knowledge of indirect finance products (retail/lease).
• Demonstrated ability to establish and maintain client relationships.
• Willing to travel daily locally.

• Consumer‑leading and commercial product knowledge.
• BS degree.

Equal Opportunity Employer/Disability/Veterans

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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