Case Manager - SSVF, Portage

Description

Case Manager

Supportive Services for Veteran Families, Portage County

Full-Time

$42,000/Year

SCHEDULE:
Determined on a case by case basis

Community-based case manager for homeless and at-risk veterans experiencing housing crises.

• Travels to community locations where homeless and at-risk veterans congregate to ensure effective local outreach.
• Assesses needs, risks, and obstacles applicable to household stability and long-term permanent housing.
• Assures the provision of financial assistance for homeless prevention or rapid re-housing services as needed and requested.
• Assures that participant housing is habitable according to established organizational standards.
• Coordinates and brokers community resources that meet individual needs.
• Assists participants in developing realistic and achievable housing plans that focus on housing stability and include measurable action steps and timetables.
• Maintains regular contact with the household including childcare assessments, crisis intervention, referrals, and ongoing life skills development.
• Assesses progress toward goals, updating and modifying individual service plans as needed.
• Documents and records all significant interventions, diagnostic action steps, progress reports, utilization of referral services.
• Collects and provides required data for the HMIS database.
• Actively participates in regular SSVF Coordinating Team meetings for the purpose of program consistency, monitoring and effectiveness.
• Provides crises intervention when necessary.
• Applies Housing First and Motivational Interviewing best practice models in service delivery approach.
• Participates in community-wide events promoting services for veterans.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
• Other duties as assigned.

• Demonstrated organizational, interpersonal, and communication skills
• Willingness to learn and apply best practice models as appropriate
• Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable; reliable transportation
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

College level coursework in human services or related field preferred.

Experience with the issues of homelessness, domestic violence, chemical dependency, mental health preferred. Experience working with veterans preferred.