Social Service Worker - On Call

Social Service Worker 3 - On Call

Under the direct supervision of a division supervisor, performs investigations/assessments of child/elder abuse and neglect referrals and determines what type of protective/placement service is needed. Incumbent is responsible for establishing family case/permanency case plans with clients, specifying goals and objectives for the child and his/her family.

• Monday through Thursday: 5:00 pm - 3:30 am;
  On Call 3:30 am - 8:00 am
• Friday: 4:00 pm - 2:30 am;
  On Call 2:30 am - 8:00 am
• Saturday: 8:00 am - 11:30 pm;
  On Call 11:30 pm - 8:00 am
• Sunday: 8:00 am - 11:30 pm;
  On Call 11:30 pm to 8:00 am

• Perform initial assessment investigations on child abuse and neglect referrals. Determine if a child/children is at risk and what type of protective/placement services is needed. Make emergency removals, protective services assessments, and provide on‑going protective/placement services to families. Complete the Comprehensive Assessment Planning Model – Interim Solution (CAPMIS) tool and develop safety assessments, family assessments, safety plans, case plans, etc.
• Create family case/permanency case plans with clients, specifying goals and objectives for the child and his/her family. Provide intensive case management and supportive service, both on an individual and family basis, to the child, natural family, foster family and/or significant others when applicable.
• Respond to emergency and crisis situations involving families and children both efficiently and effectively.
• Receive reports of child and elder abuse and neglect through the abuse hotline. Screen information and prioritize reports to determine if further investigation is appropriate according to State mandates.
• Monitor and participate in the evaluation of support services to include collateral contacts with schools, law enforcement agencies, health care personnel, community, and Juvenile Court authorities.
• Monitor court‑ordered supervised visits between child and family members.
• Initiate and maintain case records, dictation, including preparation of required forms, case narratives, correspondence, and case documentation.
• Testify in court proceedings and/or prepare and file court‑required child welfare documents, as required.
• Participate in child welfare after‑hours C.A.R.E.S. Program, providing initial investigation and crisis intervention on after‑hours, weekend and holiday child abuse and neglect referrals.
• Adhere to State required mandates and submit required documentation in required time frames.
• Enter/retrieve data from automated computer (State, Court Systems).
• Perform initial assessments and investigations concerning elder abuse, elder neglect or elder exploitation, as defined by ORC 5101.62 for persons 60 years of age or older. Provide initial crisis intervention/protection and counseling to APS clients and arrange for treatment services and supportive services goals.
• Assist clients and/or their community‑based service agency for admission to medical treatment centers, adult foster care, or nursing homes.
• Petition the county Probate Court to include testifying concerning safety and/or competency hearings when necessary.
• Participate in various agency required meetings (Family Team Meetings, Prosecutor meetings, Unit meetings, etc.).
• May organize or participate in child/elder workshops.
• Make speeches to general public and social services agencies.
• Keep current in areas of responsibility by attending skill development conferences, seminars, or State‑sponsored programs related to Federal, State laws, rules, and regulations.
• Demonstrate regular and predictable attendance.
• Operate a motor vehicle as needed to perform the essential functions.

• May assist in training new employees.
• Perform other related Essential and Non‑Essential functions as needed.

• Systems: Ability to operate computers for data input and retrieval; proficiency in Microsoft Office, Outlook and Internet Explorer; knowledge of CRIS‑E, OIES, SACWIS, OWCMS, SETS, Maximus Ledger Suite, MUNIS, MITS, BUY‑IN, E‑GATEWAY, E‑QUIL, CCIDS, Time Force, Agency’s Digital Imaging system and other systems as…