Assistant Parts and Service Manager

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Rawlins, WY, US

4 days ago Requisition

Are you ready to take your automotive career to the next level?
Fremont Motors – Rawlins is looking for an energetic, customer-focused Automotive Assistant Service and Parts Manager to help lead our busy service department. If you enjoy solving problems, working with people, and keeping the shop running at its best, we want to meet you!

• Assist the Service Manager with daily service and parts department operations.
• Deliver an outstanding customer experience from check-in to vehicle pickup.
• Schedule appointments and coordinate workflow with technicians.
• Prepare estimates, explain repair recommendations, and keep customers informed.
• Monitor repair progress and ensure timely communication.
• Resolve customer concerns with professionalism and care.
• Help drive productivity, quality, and customer satisfaction goals.
• Support employee training, coaching, and team development.
• Ensure compliance with dealership policies and safety standards.

• Previous experience as a Service Advisor or Assistant Service Manager preferred.
• Previous experience as a parts advisor or manager
• Strong customer service, communication, and relationship-building skills.
• Ability to multitask and thrive in a fast-paced environment.
• Self-starter who takes initiative and follows projects through.
• Ability to maintain confidentiality.
• Valid driver's license with a clean driving record.
• Health Insurance + 401(k) with company match
• Paid time off & holidays
• Employee discounts on parts, service & vehicles
• Relocation assistance for qualified candidates
• Real career growth opportunities (we mean it!)
• Family-oriented team with a supportive culture