Shop Technician

• Perform mechanical repairs in a timely and professional manner
• Perform preventive maintenance services, tire services, and emergency roadside service calls
• Conduct DOT inspections and ensure compliance with applicable regulations
• Perform service calls, including night and on-call assignments
• Use J-Pro, Fleet Cross, and OE software to diagnose and repair vehicle systems
• Complete work orders accurately, documenting labor, parts, and warranty information
• Perform intermediate to advanced engine, emissions, drivetrain, wheel-end, air system, air brake, steering, suspension, electrical, and HVAC diagnostics and repairs
• Maintain cleanliness and organization of the shop, tools, and equipment
• Ensure tools, jacks, and service vehicles are maintained in safe working condition
• Stay current with LMS training requirements and complete OSHA Skills Demonstrations
• Provide friendly, professional, and competent customer service
• Adhere to company safety policies, procedures, and OSHA requirements
• Assist with other assigned duties
• Advanced-level technicians may serve as technical mentors and subject matter experts; the position has no direct supervisory responsibilities

• Air Brake Certification required
• DOT Medical Card required
• ASE certifications preferred
• Shop Technician IV must obtain or maintain T2:
  Diesel Engines, T4:
  Brakes, T5:
  Suspension & Steering, T6:
  Electrical/Electronic Systems, and T7:
  Heating, Ventilation & A/C (or equivalent) within one year of promotion
• Section 609 HVAC certification required for HVAC service
• Valid driver's license and insurable driving record
• Ability to attend and successfully complete HVAC, Electrical, and DOT training
• Ability to obtain required ASE, DOT, and other certifications
• Ability to work weekends, holidays, nights, and on-call schedules as needed
• Reliable transportation and phone
• Ability to communicate effectively in English (as applicable)
• Ability to work cooperatively with team members and deliver excellent customer service
• Ability to lift and/or move up to 75 pounds
• Ability to stand, walk, reach, bend, kneel, crouch, climb, and perform repetitive motions throughout the workday
• Ability to work in shop and roadside environments under varying conditions
• Physical attendance at the primary work location is required

Demonstrates expertise in mechanical repairs, including advanced diagnostics and repairs for engine, emissions, drivetrain, and HVAC systems. Maintains compliance with DOT regulations and safety standards while providing exceptional customer service.

• Air Brake Certification
• DOT Medical Card
• ASE Certifications
• Section 609 HVAC Certification
• Advanced Diagnostics and Repairs

• Mechanical Repairs
• Preventive Maintenance
• DOT Inspections
• Engine Diagnostics
• HVAC Diagnostics
• Electrical Diagnostics
• Drivetrain Repairs
• Air Brake Repairs
• Suspension and Steering Repairs
• Tire Services

• Customer Service
• Effective Communication
• Team Collaboration

• Air Brake Certification
• DOT Medical Card
• ASE Certifications
• Section 609 HVAC Certification

• DOT Regulations
• OSHA Requirements
• Safety Policies
• Shop Environment
• Roadside Service

• J-Pro
• Fleet Cross
• OE Software