Technical Field Service Specialist – Aerial Lifts

Technical Field Service Specialist – Aerial Lifts

RBG Inc. is seeking a skilled and motivated Technical Field Service Specialist – Aerial Lifts to support our rapidly expanding DINO

lift andHYRAX product lines. This hybrid role includes shop-based work, road travel,and air travel, providing a dynamic mix of diagnostics, repairs, customer support, and product expertise.

As a Technical Field Service Specialist, you will troubleshoot,diagnose, and repair advanced aerial lift systems with a focus on electrical,electronic, and control-system components. You will support both field customers and our in‑house service department, perform technical evaluations,and assist with commissioning and inspecting equipment.

Candidates must have:

• Abilityto read and understand electrical and hydraulic schematics
• Strong troubleshooting ability using diagrams, diagnostic tools, and testing procedures
• Hands‑onskill to perform equipment repairs in both field and shop environments
• Abilityto communicate effectively with internal staff, technicians, and service personnel

• Abilityto interpret wiring diagrams, hydraulic schematics, and service manuals
• Basic-to-intermediate understanding of mechanical and hydraulic systems
• Experience using diagnostic tools, multimeters, and electronic equipment
• Competence with hand and power tools
• Computer literacy for diagnostics, service reporting, and software-related tasks

• Strong analytical and problem‑solving abilities
• Willingness to travel by road and air as required
• Professional communication with customers and internal staff
• Abilityto work independently, prioritize tasks, and stay organized
• Positive attitude, adaptability, and willingness to grow expertise

• Valid driver’s license
• Abilityto lift and handle parts, tools, and components
• Must supply basic hand tools (company provides major equipment)

• Diagnose and repair electrical, hydraulic, and mechanical issues on DINO
  
  lift andHYRAX aerial lifts
• Conduct system testing, sensor checks, and control-system troubleshooting
• Perform preventive maintenance, adjustments, and component replacements
• Use schematics, manuals, and diagnostic tools to support accurate repairs

• Travelto customer sites for technical service, inspections, and troubleshooting
• Travelby air for remote customer support or specialized service work
• Communicate repair needs, findings, and recommendations to the service manager and internal technicians

• Performin‑house repairs, testing, and equipment setup
• Supportpre-delivery inspections and commissioning of new units
• Assistthe service team with complex technical issues and documentation

• Develop expertise in DINO
  
  lift and HYRAX electrical and control systems
• Becomean internal resource for troubleshooting and product knowledge

• Combination of shop work, road travel, and air travel

$30-38 per hour, based on experience.

• 401(k)
• 401(k) matching
• Health insurance
• Paid Time Off
• Paid Holidays

RBG Inc. is a premier provider of custom bucket trucks andaerial lifts serving New England since 1994. We manufacture custom Dur‑A‑Lift bucket trucks, fiber optic splicers, cranes, digger derricks, and other truck‑mounted equipment. RBG Inc. is the East Coast distributor of DINO

lift Aerial Work Platforms and, beginning in late 2025, offers HYRAX Aerial Lifts sales and service throughout the Northeast.

We provide inspections, dielectric testing, diagnostics,repairs, remounts, and advanced hydraulic services both in‑house and on theroad. As our product lines grow, we’re excited to add highly capable specialists who want to grow with us.