Accounts Receivable Clerk

We're looking for a Accounts Receivable Specialist / Collections Specialist to join a leading Transportation client in Raymore MO, Onsite.
We are seeking a detail-oriented Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing a high-volume portfolio of customer accounts, processing customer payments, reconciling account discrepancies, and supporting collections activities while delivering exceptional customer service. The ideal candidate will have strong analytical, communication, and organizational skills with the ability to work independently in a fast-paced environment.

Position:
Accounts Receivable Specialist / Collections Specialist

Location:
Raymore MO

• Process and accurately apply customer payments into the Sapphire accounting system.
• Research, investigate, and reconcile payment discrepancies, credits, deductions, and account variances.
• Manage a high-volume portfolio of approximately 1,000 customer accounts.
• Perform collection activities in accordance with company Standard Operating Procedures (SOPs) and escalate issues when necessary.
• Review customer accounts to ensure compliance with company policies and applicable credit regulations.
• Process payments received through multiple payment methods, including checks, cash, EFT, online bill pay, driver payments, and NSF transactions.
• Notify customers and internal sales teams regarding account status, payment issues, and credit term changes.
• Generate and distribute monthly customer statements.
• Maintain accurate customer account information, including contact details, payment terms, account notes, and communication history.
• Conduct courtesy calls and respond promptly to customer inquiries regarding account balances and payment status.
• Collaborate with Sales and other internal departments to resolve billing disputes, delivery issues, and payment discrepancies.
• Ensure customer accounts remain current, accurate, and fully reconciled.
• Handle a high volume of inbound and outbound customer communications while maintaining exceptional customer service.
• Maintain detailed and accurate records reflecting customer account activity and payment history.
• Identify and resolve account issues professionally while maintaining positive customer relationships.
• Perform additional accounts receivable and administrative duties as assigned.

• High School Diploma or GED required;
  Associate's degree in Accounting, Finance, Business Administration, or related field preferred.
• 1–3 years of experience in Accounts Receivable, Credit & Collections, Cash Applications, or Accounting.
• Experience managing high-volume customer account portfolios.
• Strong understanding of accounts receivable processes, payment posting, reconciliations, and collections.
• Experience processing multiple payment methods, including EFT, checks, ACH, and online payments.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Experience with ERP or accounting systems (Sapphire experience is a plus).
• Strong attention to detail with excellent organizational and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work independently and effectively prioritize multiple tasks.
• Strong customer service, problem-solving, and conflict-resolution skills.
• Ability to maintain confidentiality while handling sensitive financial information.

Location:
Onsite

Pay Range: $19 - $20.00/Hour

Los Angeles County Fair Chance Ordinance for Employers

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.