Assistant Manager

Overview

Company Description

Kay Jewelers is the leading jewelry retailer in the U.S., renowned for offering an unmatched selection of quality jewelry. Kay is dedicated to providing exceptional service and helping customers celebrate life’s special moments. Over the years, the company has built a trusted reputation for quality, craftsmanship, and customer satisfaction. With a legacy of excellence, Kay continues to innovate and create memorable experiences for its customers.

This is a full-time, on-site role for an Assistant Manager located in Raymore, MO. The Assistant Manager will oversee daily store operations, assist in achieving sales targets, and coach team members to enhance their performance. Responsibilities include customer service, supervising inventory management, and implementing company policies to ensure consistent excellence. The role will also involve motivating staff, resolving customer inquiries, and driving a positive store environment aligned with company goals.

• Leadership and team management skills, with experience in coaching and motivating a team
• Expertise in customer service and sales, with a focus on meeting targets and ensuring customer satisfaction
• Inventory management and organizational skills to maintain accurate stock levels
• Strong communication and problem-solving abilities
• Basic proficiency with retail software systems and tools
• Prior experience in retail, especially in jewelry sales, is a plus
• High school diploma or equivalent required; additional education in business or related fields is desirable