Customer Service Rep Boulevard

Customer Service Rep (09503) – 703 The Boulevard

• Full‑time
• Job Category:
  Store Customer Service Rep

We are searching for qualified customer service reps with personality and people skills. This role involves operating equipment, preparing products, receiving phone orders, taking inventory, managing paperwork, and maintaining a clean environment.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers for precise movements.
• Ability to enter orders using a computer keyboard or touch screen.

• Must be 16 years of age or older.

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

• Standing:
  Most tasks performed from a standing position.
• Walking:
  Short distances for short durations.
• Sitting:
  Paperwork normally completed at a desk or table.
• Lifting:
  Bulk product deliveries up to 50 pounds.
• Carrying:
  Large cans (~3 lbs) and occasional heavier items.
• Pushing/Pulling:
  Trays and dollies up to 30 inches, 7.5 pounds force.
• Climbing:
  Infrequent navigation of stairs or ladders.
• Stooping/Bending:
  Roughly 30–45 seconds per cycle.
• Crouching/Squatting:
  Occasionally to stock shelves.
• Reaching:
  Up, down, and forward; up to 72+ inches.
• Hand Tasks:
  Continuous use of hands; coordination.

Utilization of pencils/pens, computers, telephones, calculators, pizza cutter, and pizza peel.