Sr. Manager, Field Cont. Improvement

At DePuy Synthes, a Johnson & Johnson company, we are separating our orthopedics business to establish a standalone company. This role will be an employee of DePuy Synthes after the separation and will be governed by DePuy Synthes employment processes and benefit plans.

Locations:
Raynham, MA;
Raritan, NJ;
West Chester, PA;
Palm Beach Gardens, FL.

Job Function:
Supply Chain Deliver;
Job Sub Function:
Deliver Excellence;
Job Category:
People Leader.

The Sr. Manager, Field Continuous Improvement is responsible for leading and scaling continuous improvement initiatives across field‑based commercial and customer‑facing operations. This role plays a critical part in improving operational efficiency, enhancing customer experience, and driving consistent execution across the field. The position partners closely with Sales, Customer Service, Operations, and Global Services leaders to identify opportunities, implement sustainable improvements, and embed a culture of continuous improvement aligned with DePuy Synthes’ business strategy.

• Lead the strategy, design, and execution of field continuous improvement initiatives across commercial and customer‑facing operations.
• Identify process inefficiencies, performance gaps, and customer pain points using data, insights, and field feedback.
• Partner with Sales, Customer Service, Operations, Finance, and Global Services teams to drive cross‑functional improvements.
• Develop and implement standardized processes, tools, and best practices to improve field effectiveness and consistency.
• Lead complex, multi‑site improvement programs and ensure sustainable adoption of changes.
• Define and monitor key performance indicators to track progress, benefits realization, and operational impact.
• Coach and influence leaders and stakeholders on continuous improvement methodologies and change management.
• Prepare and deliver executive‑level updates, insights, and recommendations.

• Education Required: Bachelor’s degree in Business, Operations, Engineering, Supply Chain, or a related field.
• Education Preferred: Master’s degree (MBA or equivalent).
• Experience and
  
  Skills Required:
  
  8–10 years of progressive experience in continuous improvement, operational excellence, field operations, or related functions.
• Demonstrated experience leading large‑scale, cross‑functional improvement initiatives.
• Strong analytical skills with the ability to translate data into actionable insights.
• Proven ability to influence senior leaders and drive change in a matrixed organization.
• Experience applying Lean, Six Sigma, or similar continuous improvement methodologies.
• Experience supporting field‑based sales or customer service organizations (Preferred).
• Experience in a regulated industry such as medical devices, healthcare, or life sciences.
• Familiarity with CRM, ERP, or performance management tools.
• Experience leading change management and adoption efforts.
• Advanced Lean or Six Sigma certification (Black Belt preferred).
• Excellent communication, facilitation, and presentation skills.
• Other Language: English (required).
• Travel: Up to 20%, primarily domestic with limited international travel.

• Analytical Reasoning
• Business Alignment
• Collaboration
• Continuous Improvement
• Demand Forecasting
• Developing Others
• Distribution Management
• Distribution Resource Planning (DRP)
• Financial Competence
• Inclusive Leadership
• Leadership
• Lean Supply Chain Management
• Operational Excellence
• Order Management
• Organizing
• Procurement Policies
• Sales and Operations Planning (S&OP)
• Strategic Supply Chain Management

The anticipated base pay range for this position is $ - $.

Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long‑term incentive program.

Time off benefits include:

• Vacation – 120 hours per calendar year
• Sick time – 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington)
• Holiday pay, including floating holidays – 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Parental…