Manager, 3rd Party Vendor Relationships

Company Overview

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

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As guided by our Credo, Johnson & Johnson is responsible to our employees who work with us worldwide. We provide an inclusive work environment where each person is considered an individual. We respect the diversity and dignity of our employees and recognize their merit.

Job Function: Human Resources

Job Sub Function: HR Business Partners

Job Category: Professional

• Palm Beach Gardens, Florida, United States of America
• Raritan, New Jersey, United States of America
• Raynham, Massachusetts, United States of America
• Warsaw, Indiana, United States of America
• West Chester, Pennsylvania, United States of America

DePuy Synthes is recruiting for a Manager, 3rd Party Vendor Relationships, located in Raynham, MA;
West Chester, PA;
Raritan, NJ;
Palm Beach Gardens, FL;
Warsaw, IN; or Colombia.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• Raynham, MA (USA) – Requisition Number: R-084990
• Colombia – Requisition Number: R-085970

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process is anticipated to be completed within 18 to 24 months, subject to legal requirements and approvals. If you accept this position, you will be an employee of DePuy Synthes and your employment will be governed by their processes, policies, and benefit plans.

The role is responsible for leading the strategy and day-to-day management of third-party vendor relationships that support HR operations. The Manager will play a critical role in ensuring high-quality service delivery, compliance with contractual obligations, and alignment with organizational goals. This highly visible position partners across HR, Procurement, Finance, and Compliance to optimize vendor performance and drive continuous improvement across outsourced services.

You will shape vendor strategy, influence business outcomes, and enhance the employee experience through effective external partnerships.

• Oversee service delivery from third-party HR vendors, ensuring alignment with organizational standards and policies
• Develop, implement, and manage service level agreements (SLAs) across financial, operational, and quality metrics
• Monitor vendor performance through data analysis, reporting, and performance metrics to ensure contractual obligations are met
• Lead regular business reviews with vendors to assess performance, identify risks, and drive continuous improvement
• Partner with cross-functional stakeholders (HR, Procurement, Finance, Legal, Compliance) to manage vendor relationships and resolve issues
• Conduct audits and evaluations of vendor services, including user satisfaction and compliance to policies and standards
• Identify opportunities for cost savings, efficiency improvements, and service enhancements using vendor spend and performance data
• Support contract lifecycle management, including negotiations, renewals, and changes to scope or services
• Ensure adherence to internal policies including Procurement, Finance, Quality Assurance, and Ethics & Compliance requirements

• Bachelor’s degree required (Human Resources, Business Administration, Supply Chain, or related field)
• Advanced degree (MBA or related) preferred

• Minimum of 6-8 years of relevant experience in vendor management, outsourcing, HR operations, or related field…