Lead, Salesforce

Lead, Salesforce (CRM Developer) – Raynham, Massachusetts

Lead, Salesforce (CRM Developer) – Raynham, Massachusetts. This role supports the design, development, and enhancement of Salesforce‑based commercial technology solutions that enable sales, marketing, and customer engagement teams across DePuy Synthes. The Lead CRM Developer works as an early‑career technical contributor, applying Salesforce platform knowledge to build scalable, compliant, and high‑quality solutions that improve commercial effectiveness and user experience.

• Design, configure, develop, and maintain Salesforce solutions (e.g., Sales Cloud and related capabilities) in support of commercial business processes.
• Translate business requirements into technical designs, configurations, and declarative or programmatic solutions under guidance of senior engineers or architects.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making.
• Support integrations between Salesforce and upstream/downstream enterprise systems using approved tools and patterns.
• Develop and execute unit testing and support system, integration, and user acceptance testing to ensure solution quality and reliability.
• Participate in release planning, deployments, and post‑deployment support following established IT and governance standards.
• Document technical designs, configurations, and support procedures to enable maintainability and knowledge sharing.
• Collaborate with cross‑functional partners (IT, Commercial, Quality, Compliance) to ensure solutions meet business and regulatory needs.
• Apply Johnson & Johnson Credo values and technology best practices in all day‑to‑day activities.

• Bachelor’s degree required in Computer Science, Information Systems, Engineering, or a related technical field.
• Advanced degree preferred.

• 4‑6 years of relevant professional experience in software engineering, application development, or enterprise systems support at a professional (P4) level.
• Hands‑on experience with the Salesforce platform, including configuration, security model, data model, and basic automation tools.
• Foundational knowledge of Apex, Lightning Web Components, or other Salesforce development technologies.
• Foundational knowledge in various integration technologies such as Web methods, SAP BTP, and forms of integrations.
• Ability to analyze business requirements and contribute to technical solution design in a structured, detail‑oriented manner.
• Strong written and verbal communication skills to collaborate effectively with technical and non‑technical stakeholders.
• Demonstrated accountability, learning agility, and ability to work productively under guidance in a team environment.

• Experience supporting Salesforce in a commercial, sales, or customer engagement environment.
• Exposure to system integrations, APIs, or middleware platforms in an enterprise environment.
• Familiarity with Agile or Dev Ops delivery methodologies.
• Salesforce Administrator or Platform Developer I certification.
• Demonstrated ability to proactively identify issues, suggest improvements, and continuously build technical capability.

• Language:
  English proficiency required.
• Travel:
  Up to 10% (primarily domestic).
• Certifications:
  
  Salesforce certifications preferred but not required.

Anticipated base pay range: $94,000.00 – $.

• Vacation – 120 hours per calendar year.
• Sick time – 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington).
• Holiday pay, including Floating Holidays – 13 days per calendar year.
• Work, Personal and Family Time – up to 40 hours per calendar year.
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave – 240 hours for an immediate family member; 40 hours per extended family member per calendar year.
• Caregiver Leave – 80 hours in a 52‑week rolling period.
• Volunteer Leave – 32 hours per calendar year.
• Military Spouse Time‑Off – 80 hours per calendar year.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.